If you have Smitten Premium on your App Store or Google Play account but the app doesn’t show it, tap “Restore purchase” in Settings → “Premium”.
- Tap your profile photo in the bottom-right corner to open the “You” tab.
- Tap the gear icon in the top-right corner to open “Settings”.
- Tap “Premium”.
- Tap “Restore purchase”.
You can also tap “Restore purchases” at the bottom of the Premium screen that shows when you upgrade.
What you might see
- “Subscription restored”: your Premium is back.
- “No active subscription”: the App Store or Google Play account on this phone has no active Smitten subscription. Check that you’re signed in to the store with the account you paid with.
- “Something went wrong!”: tap “Okay” to message us in the app, or contact us.
Good to know
- Close and reopen the app first. That’s often enough for Premium to show up.
- Restore checks the App Store or Google Play account your phone is signed in to, so use the one you bought Premium with.
- Restoring is for Premium subscriptions. One-off purchases, like Boosts and Peeks, aren’t restored this way.
- Still not working? See what else to try.
