Where profile verification is available, you can verify by emailing us a photo of your driver’s license or passport from your own email app. Our team reviews it, and you can keep using Smitten in the meantime.
How to send your photo ID
- Tap your profile photo in the bottom-right corner to open the “You” tab.
- Tap the gear icon in the top-right corner to open “Settings”.
- Tap “My account”.
- Tap “Profile verification”. If you don’t see it, verification isn’t available on your account.
- Tap “Verify with photo ID”.
- Tap “Upload ID” and add a photo of your driver’s license or passport. Make sure it has good lighting and shows the whole ID.
- On “Submit your ID”, check the photo and tap “Submit ID”.
- Your email app opens with a new email to our security team, with the photo attached. Send it.
Your request isn’t sent until you send that email from your email app.
Good to know
- By submitting, you confirm it’s your own valid government-issued ID and the details are accurate.
- The email is sent from your own email account, so a copy stays in your sent mail. Besides the photo, it includes your app version and some details about your device.
- If you see “Could not submit ID”, your phone has no email app set up. Set one up and try again, or contact us.
- Once your ID is approved, your profile shows a verified badge.
- Verification checks your ID, not your photos.
In Sweden you can also verify with BankID. See How do I verify my profile?.
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