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How do I report a match?

Updated

To report a match, open your chat with them, tap the three dots in the top-right corner and choose “Report and unmatch”. Reports are anonymous: they won’t know you reported them.

  1. Tap the “Chat” tab and open your chat with them.
  2. Tap the three dots in the top-right corner.
  3. Tap “Report and unmatch”.
  4. Choose what best describes the problem: “Fake Profile”, “Inappropriate behavior”, “Scam or ads”, “Behavior outside the app” or “Underage”.
  5. Pick the reason that fits best.
  6. On “Write your report”, add any details that will help us, then tap “Submit report”.

You can also start from their profile: tap their name at the top of the chat, scroll to the bottom and tap “Unmatch or report”.

What happens after you report

  • The match is removed and the chat disappears. Neither of you will see the other on Smitten again.
  • Your report is sent to our team.
  • A report can’t be undone.
  • Want to report someone you haven’t matched with? See How do I block or report someone?.
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